Samsung is the latest tech company giving customers the ability to repair their own mobile devices amid pressure from consumers, regulators and even US President Joe Biden to ease restrictions on fixing products.
The company announced on Thursday a new program that will allow users of some of its flagship Galaxy devices to repair their own products, giving them and third-party fixit companies access to genuine parts, repair tools and visual step-by-step repair guides for the first time. Previously, Samsung users had to rely on the company's in-house repair service to fix devices.
Kyle Wiens, CEO of iFixit, told CNN Business that Samsung's latest announcement is"part of a sea change where manufacturers are moving to support your right to repair.""Extending the lifespan of electronics is essential for the future of the planet, and providing consumers with self-repair options is an essential step to making that happen," he added.
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