The incident, which has paralysed Royal Mail's Worldwide Distribution Centre in West London, was carried out by Russian hacker gang known as Lockbit, it has been revealed.
Royal Mail said on Wednesday it was suffering "severe service disruption" to its international export services following a cyber incident.
The company is calling it a "cyber-incident" rather than a cyber attack because it does not know what has caused the problem, the BBC has been told.
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Royal Mail hit by Russia-linked ransomware attackThe group is working 'around the clock' to resolve severe disruption to overseas deliveries.
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Evri apologises for parcel delivery delays across UKIt said staff shortages, Royal Mail strikes and bad weather had contributed to the problems
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Royal Mail warns of 'severe service disruption' amid major cyber attackRoyal Mail teams are said to be 'working around the clock' to resolve the disruption
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Royal Mail unable to send letters and parcels overseas after 'cyber incident'BREAKING: Royal Mail is experiencing ‘severe service disruption’ to its international export services.
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Royal Mail suffers ‘severe service disruption’ to export services after cyber incident🔴 Royal Mail is suffering “severe service disruption” to its international export services following a “cyber incident“, the company has announced
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Royal Mail unable to despatch items abroad after 'cyber incident'The firm has temporarily advised customers to hold any export items while it works to resolve the issue.
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