Simon Thompson will be quizzed again by MPs after 'hundreds' of complaints about his earlier testimony.
"We must get to the bottom of these inconsistencies on behalf of parliament and intend to do so during this additional hearing."
Royal Mail has been delivering fewer letters as people use email and other forms of communication instead. It, but promised to keep running a seven-day-a-week parcel service. A Royal Mail spokesperson said: "We welcome the opportunity to expand on any points on which the committee would like clarification, and share the steps we are taking to resolve this dispute and secure the long-term future of Royal Mail for our people and customers.
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