One little mistake in the flooring installation process or maintenance can void the warranty for carpet, laminate, wood floors, tile, stone and vinyl.
Rosie Romero Special to the Arizona Daily Star Have you recently installed new flooring? Make sure you maintain it, so the warranty stays in effect. Has your current flooring seen better days? Does it need to be replaced? Will your warranty cover it?
People are also reading… But and it’s a big one, the structural warranty’s language is very important. It is usually something like this, “if properly installed and maintained.” That means the structural warranty is only valid as long as it was installed by and cared for to the manufacturer’s specifications. Not meeting these specifications is where flooring warranties tend to become void.
Subfloors: The hard surface flooring must be “properly installed” by the manufacturer’s specifications. The most important is that the subfloor is even, flat and damages have been repaired. With hard surface flooring, uneven or damaged subflooring can eventually cause planks and tiles to break, warp, or buckle Because that damage is not a fault in the design of the plank, these issues, normally covered by the structural warranty, will not be honored.
Concrete considerations: If there is a crack in the slab, then it requires a new level of preparation. The crack will need to be ground to flatten it out and may require leveling, which can get quite expensive. Hire a concrete repair company so that if you have a failure, you can go back to them to fix it or file a complaint with the Arizona Registrar of Contractors if they won’t honor the warranty.
The benefits of a professional installer: Some projects are best left to the professionals. In the case of keeping a warranty intact, flooring is one of them. A professional installer has the skills, knowledge, and experience to meet the “properly installed and maintained” expectations of the manufacturer.Maintenance and wear & tearIt is recommended that carpet be professionally cleaned every six months to two years, depending on the manufacturer’s instructions.
While “100% waterproof” laminate and vinyl flooring may not absorb moisture they may not prevent liquid from causing damage to the subflooring either. That too, will not be covered by the warranty. Regardless of the level of waterproofing or water-resistant, floods and spills must be cleaned up immediately, so the planks and subfloor are not damaged.
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