An inspector general's look into the Park Police dispatch center also found lack of training for dispatchers, no dedicated emergency backup location
The report outlined numerous serious problems with the Park Police dispatch operations center, from the mundane — birds are flying in and covering furniture and computers in their droppings — to the serious: if an officer sounds an emergency signal, the dispatchers cannot automatically identify the officer in trouble.
The inspector general launched its report after investigating the June 1, 2020, actions by the Park Police at Lafayette Square in which protesters were pushed out of the area around the park, and President Trump arrived soon after for a photo opportunity in front of St. John’s Church. That investigation revealed that the Park Police didn’t record any of their radio transmissions from that day.
Employees also reported that only one dispatcher had the ability to log in to the security system alarms from National Park Service properties, such as the one at Arlington Cemetery, and the only way other dispatchers could monitor the alarms was to check a separate computer in an adjacent room. The dispatchers also reported they did not have the ability to instantly replay radio or phone communications, which might be important in an emergency to rehear a caller’s information.
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