Change to cable service is coming to all Tacoma Click customers via Rainier Connect, and the company’s CEO says they are in keeping with offering competitive broadband.
“The core of our network is providing world-class internet service to customers,” Rainier Connect president and CEO Brian Haynes told The News Tribune.meaning you need an internet connection to see its “Stream TV”The service has an app that will work on Smart TVs, Apple TVs, Roku, Amazon Firestick and Apple iPad.
City Council member John Hines, chairman of the GPFC, and TPU attendees at the meeting seemed surprised by the news. “We are slowly migrating over the next year to the streaming platform,” Haynes said, “and we’re notifying a group of customers at a time.” “Rainier Connect is still expected to pay franchise fees as stipulated in their franchise agreement with the City,” he added.
Council member Joe Bushnell, a member of the GPFC, said at the Feb. 15 meeting that he received complaints from his South Tacoma constituents about the changes, including lack of notification and steep rate increases. “Programmers are raising rates at an alarming rate. Local programmers are raising rates at an alarming rate,” he added.
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