Travelers with Colorado IDs are getting hit with delays at airports as TSA scanners are having a hard time processing the state's licenses.
Flying around ten times a month, Sullivan says almost every other trip saw him being delayed by his ID card. When presented with it, agents would typically scan it, find an error, wipe the license down, and try again before finally making him go back to the airline counter to fill out a form stating he was indeed the person who bought his ticket.
The TSA confirms that its scanning software currently has issues reading Colorado IDs, which is causing grief for patrons. “TSA is aware of this matter and is working on an update to our technology,” says TSA Spokesperson Lorie Dankers. Some TSA checkpoints have scanning technology that doesn’t require boarding passes, should a person's ID scan correctly. Other checkpoints require both an ID and boarding pass regardless of whether a license works or not.“I just started to bring my passport with me because that works every time,” he says.that are accepted at airport security — including U.S. passports, Department of Homeland Security trusted traveler cards, permanent resident cards and many more.
Colorado IDs have been REAL ID compliant since 2012, so — according to Derek Kuhn, communications manager for the Colorado Divison of Motor Vehicles and Tax — the majority of Coloradans have REAL IDs, yet issues still persist.
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