A major power outage badly disrupted service on three MBTA lines during the morning commute Thursday, causing a blackout at at least one station. Riders were…
One person shared an image of an E Line train stopped at completely dark Haymarket Station, joking they felt like a coal miner stuck underground, and the MBTA is making subways free for the evening commute as a gestureA major power outage badly disrupted service on three MBTA lines during the morning commute Thursday, causing a blackout at at least one station.
"I want the public to know that we apologize for the inconvenience to their travel this morning. I know how disruptive it was for them," Eng said at the news conference.The evening commute on MBTA subways will be free, Eng said, a gesture to indicate"our riders are paramount to us." Asked whether the public should continue to have confidence in the MBTA after the outage, Eng said,"I understand, regardless of the cause, it impacts our riders," and said his team is working to improve service every day, no matter how much financial investment the system gets.
The MBTA said Orange Line passengers could board Commuter Rail trains for free at Oak Grove, Malden Center, North Station, Back Bay, Ruggles and Forest Hills while service was disrupted. Blue Line passengers were told to use the SL3 Bus for alternate service from Airport to South Station. In an 8 a.m. update, the MBTA said that the Green, Blue and Orange lines continued to experience"significant delays" and that T personnel are continuing to work on restoring power.
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