The Post Office already offers Click and Collect services for both DPD and Amazon parcels, but said the newest expansion will 'meet changing customer preferences and the increasingly competitive market'.
The Post Office is offering customers the option of sending packages using DPD and Evri. For the first time in its 360-year history, the new service will allow customers to choose their parcel carriers over the counter in branches, in addition to existing services like Royal Mail. It will begin in selected branches in time for the peak Christmas delivery season. It comes after an Ofcom investigation into Royal Mail last year, after it failed to meet delivery targets during 2021-22.
Disruptions at Royal Mail continued into 2022-23, after it said the period was 'one of the most challenging in our history'. It said its services had been impacted by strikes and 'high levels' of staff absence. Read more from Sky News:Royal Mail reveals when you should send your Christmas cardsKing's speech: Government to unveil plansNumber of drivers stealing fuel more than quadruples An estimated 15.
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