Workers are concerned that Walgreens and CVS are placing unreasonable demands on them, without providing enough resources to safely execute tasks.
Workers are concerned that companies like Walgreens and CVS are placing unreasonable demands on them, without providing enough staffing or resources to safely execute tasks.
Those investments include enabling teams to schedule additional support as needed, enhancing pharmacist and technician recruitment and hiring and strengthening pharmacy technician training, according to the spokesperson. They said those changes will begin in November and roll out throughout next year.
The pharmacist then spends 10 to 15 minutes canceling vaccination appointments for shots the pharmacy doesn't have in stock, which involves calling patients and redirecting them to other store locations with vaccines available. The pharmacist said Walgreens is allowing people to schedule appointments for any vaccine online, even if a store location doesn't have it in stock.
The technician typically handles the first part of that task, which involves processing new prescription orders from doctors. The technician also takes care of another part of the process, which involves filling the prescriptions and printing labels before the pharmacist reviews it for a final time. They said their store location's prescription volume is 600 to 1,000 per day.
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