A more Netflix-like experience could be coming to Peloton subscribers over the next year, CEO Barry McCarthy said at the Goldman Sachs Communacopia + Technology Conference.
A more Netflix-like experience could be coming to Peloton subscribers over the next year, CEO Barry McCarthy said Monday at the Goldman Sachs Communacopia + Technology Conference.The company hadn't focused on content personalization prior to McCarthy — a former CFO who spent nearly two decades at Netflix and Spotify — taking the reins in February.Peloton offers some personalization now, but McCarthy says the platform can do better to give customers an “incredibly engaging experience.
"We haven’t invested in personalization nearly to the degree that will drive an infinitely better user experience," McCarthy said. "From a content experience, the most revolutionary thing we’ll do in the next 12 months will be on the personalization side."to get back to profitability. So far this year it has overhauled its operations, supply chain, distribution and pricing strategies in an effort to both cut costs and grow its customer base.
Shortly before McCarthy's presentation on Monday, Peloton also announced that co-founders John Foley and Hisao Kushi areOur thought bubble:
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