'It was probably one of the worst days I've had in the last few years.'
A partially-sighted pensioner says he was left stranded at an airport after being stopped from boarding a Ryanair flight. Decorated SAS veteran Brian Denvir, 76, said a mix-up with the name on his boarding pass meant check-in staff refused to let him catch his flight from Cork to Manchester Airport.
Because the names didn't match 'inconsiderate' staff stopped him from boarding, despite him producing a number of other forms of ID, he said. It came after the retired haulage company boss, who has a second home in West Cork close to his daughter and her family, had already missed an earlier flight on Thursday, September 7, after arriving late to the airport due a fatal accident on the roads.
"I fly to Cork about eight times a years and I've never had any problems before. If the girl at the gate had co-operated with her colleagues there wouldn't have been a problem, but it was quite clear she didn't want to do that." He said: "It was a long day and a long night all for a little bit of confusion which could have been fixed within five minutes. It was a situation that just wasn't necessary."
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