A small family business in Parma turned to News 5 Investigators after getting an electric bill they say was way off. Within hours after we started asking questions, the story took a positive turn.
David Fesz says a commercial account manager with the Illuminating Company called him the same day about making some billing adjustments.
“It was over and done with, they told us it was done and we had to pay what we owed them,” said Fesz. "He had apologized for the misunderstanding and said they were going to take care of the issue by looking at our past usages over the last couple of years and do an average,” said Fesz.We asked Fesz about the $400 he said he paid to keep the lights on.
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