It took emergency services 15 hours to show up at diabetic Sandra Diane Finch's home where they found her dead. Her 999 call was listed as a ‘category three’, meaning it was a medical emergency that required an ambulance to arrive within one hour.
A diabetic woman was found dead at home after she rang 999 for an ambulance – but it didn’t show up until the following day.
Her call was listed under ‘category three’, meaning it was a medical emergency that required an ambulance to arrive within the target response time of one hour.Miss Finch had reportedly first called for an ambulance at around 9pm on December 4, 2021. It meant that no assessment was attempted until Miss Finch failed to answer a call back from the ambulance service at 7.22am the following day – 10 hours after her 999 call was made.
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