The vouchers were finally issued after an Oldham resident raised the issue with a local councillor
More than a thousand Oldham residents received household support fund payments more than three months late due to a paperwork error, say Oldham council. The 1,069 eligible residents were mistakenly ‘left out’ from receiving £60 vouchers, which were supposed to help with bill payments during the winter.
He raised the issue with council officers for a resident in his ward but soon realised it was a wider problem. Council officers traced the mistake to a change in how the Department of Work and Pensions, who provide the council with information about who is eligible for the payment, shared their data.
She said: “He pays a small fortune on food due to allergies and his illness. £60 doesn’t go far in a supermarket but it’s a weekly shop for him. We didn’t even realise he was eligible at first - we thought it was a scam!”
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