Royal Mail failed to meet a number of delivery targets and regulator Ofcom says it is investigating on behalf of postal users.
And 91.5% of first class stamped and metered mail products are meant to be delivered within one working day in 118 UK postcodes - but Royal Mail did not meet the target in any of these areas.
"As we return to more normal ways of working and deliver on our transformation programme, we are confident that we are doing the right things to enable service levels to improve going forward."Royal Mail shares fall on stock marketsignalled it would need to raise prices
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Platinum Jubilee: Royal Family members to join street-party style lunchesThe Prince of Wales and the Duchess of Cornwall will meet guests at a lunch laid on at The Oval cricket ground in south London on Sunday, while the Earl and Countess of Wessex will attend a lunch virtually in the Queen's back garden, on the Long Walk running up to Windsor Castle.
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Johnny Depp receives standing ovation as he performs at the Royal Albert Hall in LondonPirates of the Caribbean's Johnny Depp is currently in London as he awaits the verdict of his trial against Amber Heard
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Johnny Depp plays Royal Albert Hall with Jeff BeckPirates of Caribbean actor performs in UK for second night in a row while awaiting US defamation lawsuit verdict
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Prince Charles' royal protocol on day of Queen's death explained by constitutional expertPRINCE CHARLES' royal protocol on the day of the Queen's death has been explained to Express.co.uk by a constitutional expert.
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