Simon Midgley and Richard Dyson died in the blaze at the luxury Loch Lomond resort in December 2017.
A number of defects in the systems of working at a luxury hotel contributed to a fire which claimed the lives of two guests, an inquiry has found.
These were a "clear system of work" for the safe cleaning and removal of ash from the open fires at the hotel, and the installation of a sprinkler system. And he said there should be "robust arrangements" to ensure that everyone is accounted for in the event of evacuation, and that all staff have experience of evacuation drills.
Moments later, night porter O'Malley opened the concierge cupboard, just off of the reception area, and was confronted with flames and smoke. Sheriff McCartney said: "The fact that it took about one-and-a-half hours from the activation of the full fire alarm until identification that there were two hotel guests unaccounted for is of serious concern."
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