West Northamptonshire Council has agreed to pay £675 to recognise the 'frustration and uncertainty' caused
A mother has said that her distressed daughter has missed out on education, health and care provision, after there were major delays from a Northamptonshire council in issuing her a plan. West Northamptonshire Council has apologised for the 27-week delay and was ordered to pay the mother £675 in recognition of the impact on her and her child.
The mum complained that the assessment hadn't been completed by October and WNC explained that the delay was because of a shortage of educational psychologists. They advised this was a national issue and that the council would assign her daughter an educational psychologist in January. The council has since agreed to make a "symbolic payment" of £675 to recognise the "distress, frustration and uncertainty caused". The payment was calculated at roughly £100 for each month of delay in providing her with the EHCP.
"There is still much to do to deliver better outcomes for our young people, however, we are working hard with parents, carers, and partners to create real solutions for this.
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