The MTA unveiled a new app to answer the top passenger complaint: “Why do I have to use multiple apps to take the train?”
The app was unveiled as the MTA gave an inside look at the new LIRR transit hub long-known as East Side Access, but was rebranded as Grand Central Madison. It will include eight tracks and four platforms, and came with an $11.1 billion price tag."I will get on the train in Ronkonkoma, get off here and go right upstairs," she said, adding that it will save her 30 minutes, since she works right above Grand Central.
NBC New York, which has been tracking the long-delayed construction project for more than a decade, got an exclusive look at workers finishing up the escalators to the platforms 90 feet below. What isn't known yet is exactly when commuters will be able to take that first LIRR trip to Grand Central Madison.
When asked on Wednesday, Metro-North Railroad President Cathy Rinaldi said she couldn't provide more clarity as to a specific or estimated date, but said"by the end of the year."
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