Charlene Young, a resident of Scotstoun, is facing financial difficulties during the cost-of-living crisis and had to wait over seven weeks for her benefits to come through. Without the Scottish Child Payment and Best Start Grant, she cannot afford basic necessities for her four-month-old baby. Despite being told there were no issues, she received a letter stating that her payments would not be sent as they could not prove she was the main caregiver. After seeking help from the Glasgow Times, the situation has finally been resolved.
Charlene Young, who lives in Scotstoun, is struggling to get by during the cost-of-living crisis and waited more than seven weeks to see vital benefits come through.
“There is so much stuff you need to buy for a baby and I just can’t right now, I don’t even have a pram.“I feel so sorry for my baby girl because I can’t get her things like a cot or anything, I need to just wait until the money comes through.” However, she claims a week later she received a letter saying her payments would not be sent because they could not prove she was the main person looking after the baby.
A Social Security Scotland spokesperson said: “While we don’t comment on individual cases, our staff work hard to process applications as quickly as possible to make sure eligible people get the money they are entitled to.
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