NBC 5 Responds explains how to get the HOV discount when traveling during peak hours on TEXpress lanes.
Josh Feldman of Dallas reached out to NBC 5 Responds after discovering he wasn't getting the HOV discount on his NTTA TollTag bill even though he was traveling with a passenger during peak traffic hours on the TEXpress lanes.
Feldman found out the hard way that the discount isn't automatically applied. It only works if you, the driver and at least one other passenger have downloaded and registered on theThe app activates automatically while traveling in a TEXpress lane during weekday peak period traffic periods. It uses Bluetooth technology to detect the driver and second passenger needed to qualify for the discount.
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