How to claim compensation for mis-sold unaffordable credit on cards, loans and overdrafts
HOW MUCH CAN I CLAIM BACK?
The Ombudsman will make a decision that is legally binding on the company. But this can take more than three months so be prepared to wait. The clock starts ticking from the moment you make that complaint, whether you do so by phone, in an email or by letter.. Or call on 0800 023 4567.You should avoid firms which charge a fee to claim on your behalf as this will eat into any compensation and it won’t speed up the processCOMPLAIN directly to your lender first. You can do it yourself or use a free dispute resolution service such as Resolver .
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