Microsoft says its Copilot AI agents set to tackle employee tasks in November

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Microsoft says its Copilot AI agents set to tackle employee tasks in November
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Let bots manage your supply chain? What could possibly go wrong?

Since announcing Copilot Studio last year, Microsoft claims it has achieved significant efficiency gains across multiple business units using its tools. Starting next month, customers will be able to put those claims to the test.

Naturally, these services are designed to be plugged into customers' existing Microsoft 365 services to extend their knowledge base, presumably through a technology called retrieval augment generation — a concept we've explored in depththe technology will help to automate entire departments.

In its own testing, Microsoft claims at least one of its sales teams has seen 9.4 percent higher revenue per seller and closed 20 percent more deals using Copilot. Meanwhile, the software giant says its AI HR assistant is now helping answer questions with 42 percent higher accuracy.

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