'A lot of the customers like the robot because they are really cute,' said Stephanie Gong, one of the first restaurateurs to bring robots onto the dining room floor and into the kitchen.
CHICAGO -- Some restaurants have started using service robots to help staff with basic tasks. The bulk of the robots in Chicago's restaurants were sold by one woman who began sourcing them from China to help her own staff stay safe during the early days of the COVID-19 pandemic. Now she's a major distributor both in Chicago and Asia.
They were so busy, and we just we started a robot. Immediately they say, 'Okay, teach me how to use. I need the help,'' she said.Kitchen workers said it cuts the time in half, especially for big batches. Gong quickly realized she wasn't the only restaurateur in need of some help.'A lot of restaurants closed, not because they don't have business, because they don't have workers,' she said.
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