Facebook CEO Mark Zuckerberg said giving people a voice is 'extremely valuable' despite the near-term 'tension,' following a report the company ignored evidence of its polarizing effects
Mark Zuckerberg said Facebook can contribute to "tension" in society but the benefits it offers in "giving people a voice" makes it worth it.They come a day after The Wall Street Journal published a report alleging Facebook had found in internal research that its algorithms could build "divisiveness" but ignored it.
"I think there's a lot of history that would suggest that giving more people a voice to say what they think, even if it's impolite in a lot of cases, or can be challenging to people, I think a lot of that also ends up being very productive and important for society, even if it ends up creating more tension in the near term," Zuckerberg said.
that Facebook's software was helping contribute to "divisiveness" and pushing people apart politically — and that the company ultimately shrugged the findings off. For years, Facebook has disputed that its service contributes to "filter bubbles" — a term referring to how people can surround themselves only with people and sources of information that they agree with, reinforcing their beliefs and driving them apart from others who think differently. In 2019, for example,: "The people who use social media see much more broad points of view.
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