Inspectors say the care home is dirty, cluttered and that dignity is not always 'promoted'.
By Peter Walker & Emma DoyleA care home that inspectors said was dirty, cluttered and had an ongoing pest control problem has been placed in special measures.People's "dignity" was "not always promoted" because all 15 residents had to walk through a communal lounge to access the same bathroom.
Hailey House was operating with a temporary manager provided by Essex County Council at the time of the visit.Communal areas were "cluttered, some dirty" and there were "exposed wires on the freezer".
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