A leaked internal T-Mobile document reveals that the carrier will soon offer a free voice line to certain customers. There is a catch.
subscribers. Selected customers currently grandfathered as of May 15th on plans like Essentials, Simple Choice, Magenta, and ONE could be eligible to receive a free line from the carrier.
What's the catch you ask? Well, there is one. Customers selected to receive a free line will be notified starting May 23rd and must have already migrated their entire account to T-Mobile's new Go5G Plus plan. Additionally, the subscriber must have two paid voice lines. The documents also mention"segments" which are notes related to an account that a T-Mobile rep can view.
T-Mobile is also offering the free voice line to BYOD customers only. This means that those taking advantage of the free voice line won't be able to take advantage of any T-Mobile deal to buy a new phone on that line. The free line will have to use a phone already purchased, purchased somewhere else, or bought from T-Mobile at the full retail price. And there also will be a $35 Device Connection Charge unless the transaction is completed at certain Costco locations.
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