Passengers stranded at Marrakech Airport after TUI flight to London Gatwick grounded by CrowdStrike outage
A MUM and her three kids are among dozens of passengers stranded for more than 22 hours in a Moroccan airport after their flight was cancelled due to the CrowdStrike outage.Anne and lad Carson, 14, have been stranded in Marrakech Airport for more than 22 hours after the CrowdStrike outageShe says free water was only handed out after they had been stuck for 10 hours — with sandwiches the only food available.
Anne paid £3,000 for her two-week all inclusive stay in the African hotspot but has been left without cash after an ATM swallowed her card.“It’s so uncomfortable and 40°C outside with no air conditioning.Adding to the pain was missing their travel bookings home once back in the UK. The IT crash has been blamed on a coding error in an update to CrowdStrike software used by firms globally.
"Whilst the original IT issue was outside of our control, an essential system needed to run our airline operation remained unstable late into last night.
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