Kent NHS trust apologises for man's mental health care failures

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Kent NHS trust apologises for man's mental health care failures
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At an inquest into Ben Hart's death, a coroner highlighted missed opportunities for treatment.

By Christian Fuller & Piers HopkirkAn NHS trust has apologised after a man who was given inadequate care by mental health nurses due to staff shortages took his own life.At the time of his death, there should have been 16 mental health care nurses available in East Kent, but there were only six on rota, an inquest heard.

Kent and Medway NHS and Social Care Partnership Trust said action had been taken to address failings. A trust spokesperson also apologised "unreservedly" to Mr Hart's family, adding: "The safety of those we care for is our utmost priority and we recognise that we fell short of that on this occasion."Ben was sectioned and admitted to Coleman House in Dover after an attempted suicide in 2021.

An inquest at Maidstone County Hall heard in the following months there were delays in appointments, missed opportunities for treatment and a lack of coordinated care.His mother Anna Kerley phoned the crisis team on 11 October and left a message, but never heard back. She phoned again the following day and requested an urgent call back.

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