T-Mobile confirmed Monday a 'voice and data issue' affected customers, some of whom reported inability to make or receive phone calls or text messages.
T-Mobile confirmed Monday a"voice and data issue" affected customers, some of whom reported inability to make or receive phone calls or text messages.
Downdetector, which collects outage reports from users, shows a spike around 3 p.m. EDT Monday that has since slowly come down."Our engineers are working to resolve a voice and data issue that has been affecting customers around the country. We’re sorry for the inconvenience and hope to have this fixed shortly."
It is unclear how widespread the issue is or how many T-Mobile customers are affected. USA TODAY reached out to T-Mobile for details but was pointed to Ray's tweet.Verizon said it is not experiencing an outage. "Verizon's network is performing well. We're aware that another carrier is having network issues. Calls to and from that carrier may receive an error message," said Rich Young, a Verizon spokesperson."We understand Downdetector is falsely reporting Verizon network issues."Sites such as Downdetector.com utilize limited crowdsourced data drawn from sample social posts which are often statistically insignificant or factually incorrect.
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