Laura Gump was recently named president of the Houston Division for The Kroger Co. She spoke with the Chronicle about her long career and challenges in the region’s grocery business.
Gump recently spoke with the Houston Chronicle about her long career and challenges in the region’s grocery business. This interview has been edited for length and clarity.I was born and raised in El Paso. My parents are Mexican immigrants. I tell people I am living the American Dream. My first language was Spanish, and I had a traditional Hispanic upbringing. I grew up watching my parents, working really hard, and learning to sell stuff. My father was a welder.
Q: When you joined Kroger in August 2020, you signed on with H-E-B’s top competitor. What was that like?I always say retail is a contact sport. It’s not personal, it’s business. H-E-B is a phenomenal grocer, but so is Kroger. They’re two really great companies. I grew up at H-E-B. I cut my teeth there. I learned a lot there. And I’m grateful for that. But I’m leading this team and we’re going to win.
Q: In Houston, Kroger and UFCW have been in contract negotiations for longer than anticipated, and the parties have only recently reached a tentative agreement. Any comments on the dispute?Our objective is always to negotiate contracts that respect our employees and our customers. We have to balance wage increases and keeping health care affordable for our associates. The health care piece was the pinching point. We have to take care of associates, especially during COVID.
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