It has trained six social service agencies to do mental health screening since 2020 and will be training at least two more this year. Read more at straitstimes.com.
SINGAPORE - To meet the growing demand for youth mental health support services, Chat is extending its reach through working with social service agencies and offering more options, including after-hours peer support service Chatline.
Chat, formerly known as the Community Health Assessment Team, started out offering free mental health outreach and assessments to Singapore residents from the ages of 16 to 30 outside the hospital setting. Its expanded role comes amid a significant rise in cases at its only centre, at *Scape in Orchard, where young people can walk in and seek help.
Ms Lee Yi Ping, a principal case manager and team leader for Chat, said that when in-person assessments were suspended for more than two years, case managers spent more time on the phone with each client, during which they could complete an assessment. One issue was the lengthening waiting time. “The minute the waiting time creeps up, young people disengage as they want help there and then,” said Dr Swapna.
With these programmes, SAMH now does outreach and conducts assessments for those aged 12 to 25 who are at risk of having or have mental health issues, at a new centre in Bedok that officially opened in November 2022. There has been a rise in youth mental health cases in Singapore, similar to the trend seen overseas, though it remains to be seen how that pans out in the long run, said Dr Swapna.Counselling chatbots useful but struggle to give personalised advice, handle suicide cases: NTU study
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