Scammers took out mobile phone contracts in the Belfast man's name running up huge bills.
A Belfast man has spoken of his stress after scammers took out mobile phone contracts in his name, running up bills of almost £3,000.
"We always aim to take swift action whenever fraud is reported to us and we apologise that in this case it took longer than it should have done," a spokesperson said. The fraudulent accounts were set-up using his parents' address, his own date of birth and first name but just one part of his surname - which is double barrelled.
The man said he had an account with 02 for 15 years but was alarmed by the volume of letters he received after repeatedly reporting the fraud to them and the police. Scammers had taken out credit in his name with a buy-now-pay-later company and tried to do the same with retailer Next - but were blocked.
"Not only can there be a significant financial hit, but this type of crime can also be really traumatic and emotionally distressing," he added.
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