From using laughter and asking questions, to understanding the rules to a meaningful conversation, here are the lessons from the Pulitzer prize-winning author Charles Duhigg
at a work party – can leave us in a spin. It’s so easy for words to run dry or things to get heated. But, believes the better you can communicate, the more successful you’re going to be in all areas of life. In his new bookAnyone can be a super communicator
When a conversation goes bad it’s not because of a lack of interest or that you don’t “click” with the other person, it’s because we don’t understand how conversations work. And because of that disconnect, we miscommunicate with each other.Conversation generally falls into one of three categories For example, if I ask you what you have planned for the weekend and you say “Oh, I’m going to do the laundry”, I can hear that you’re in a practical mindset.If you say “I’m gonna go hang out with Jim from accounts”, that’s a social conversation.. Deep questions are more powerful at helping figure out what kind of conversation is going on and they ask the person to share their beliefs, values, or experiences. But a deep question often doesn’t appear to be deep.
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