Need help buying games on your Quest 2, or perhaps looking to refund a game? We're here to show you how to do all that!
One of the app's main things is that it lets you quickly and conveniently download games for your VR headset from anywhere, by giving you quick access to the app store at your fingertips.Initiating a refund request using the Oculus app on your smartphone
If you bought an app or game for your Quest 2, you may be eligible for a refund for it, so long as you've used that app or game for no more than two hours, and you submit the refund request within fourteen days of purchase. If you meet those conditions, and wish to get a refund for a Quest 2 game or app, head on over to the Meta Quest app on your phone. We have download links for it above.In the smartphone app, press"Menu" , then"Settings", where you'll find a handy list of your purchased apps and games, under"Purchase History".Find the app or game that you wish to refund, tap it, and you'll see an option to"Request Refund".
While the refund process goes on, you'll lose access to whichever app or game it's for, so keep that in mind.The Quest 2 app or game refund process itself can take up to five days, during which Meta will review it, verify it, and process your refund. The refund amount may take a bit longer than that to reach your bank account.
Like most modern companies, Meta uses some automation during the refund process, so particularly if you've used the app or game for longer than two hours, or you're ineligible for a refund for any other reason, you may be denied the refund request surprisingly quickly; but hopefully that won't be the case.It's quick and easy to change your payment method for the Quest store, and once again we'll need the Meta Quest smartphone app for this.
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