'How crypto startups can prevent customers’ anxiety' by DariaLeschenko Cryptocurency crypto
More and more people have jumped into trading and investments without a full understanding of how it works. Stressful spikes and drops in the cryptocurrency market can make even seasoned investors sweat, not to mention first-timers. For crypto startups, it leads to frustrated users discouraged to use a product and attacking the support team. The below-mentioned recommendations proved to increase customer retention rates for crypto products as well as keep the satisfaction rates high.
The below-mentioned recommendations proved to increase customer retention rates for crypto products as well as keep the satisfaction rates high.Crypto products are way past the point when they were popular exclusively among tech-savvy and financially aware people. The cryptocurrency market size isto grow to 2.2 billion by 2026. With the introduction of accessible tools, more people start trading without getting into details.
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