Local Democracy Reporter covering Shropshire.
A security guard was sacked after using ‘disproportionate force’ to stop a patient leaving one of Shropshire’s acute hospitals, hospital bosses have heard.The incident was the source of the only formal complaint received by the Shrewsbury and Telford Hospital NHS Trust in relation to security in 2022/23.
“On review of CCTV video the security guard was found to have used disproportionate force whilst preventing the patient from leaving. Of that total, 696 incidents happened at the Royal Shrewsbury Hospital and 394 were at the Princess Royal Hospital, while seven were off site. It said: “A warning letter, signed by the chief operating officer, is sent to the perpetrator of the adverse behaviour and copied to the victim and police, advising that non-emergency treatment could be withdrawn if there are any further episodes and support for police action or civil action by the trust.”
There were also 399 incidents where staff reported concerns about potential aggression but these were de-escalated.
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