How Concert Tickets Got So Expensive and Who All Those Fees Benefit
, the fees are determined “in collaboration” with its clients, all of whom receive a cut from the charges. This money-sharing structure isn't new. In fact, the strategy helped Ticketmaster grow from a small regional company in Arizona to overtake every competitor in the market., who joined the company as chief executive in 1982. To compete with Ticketron, then the largest ticketing service in the U.S.
If they want to attract a larger audience, they are stuck with Ticketmaster’s services. Thus, customers also face limited options. Knox said the two entertainment companies reinforce and grow from each other’s monopolistic power at the expense of smaller rivals who can barely compete in this setting."The average fan has no chance of buying tickets at face valueBefore mulling over the prices of fees, concertgoers must first overcome the obstacle of getting the tickets in the first place. Tickets for top acts typically sell out in minutes after they are released to the general public.
"The average fan has no chance of buying tickets at face value," one New Yorker wrote in a complaint to the AG's office."This is a disgrace."The remaining tickets are divided among holds — tickets reserved for artists, agents, venues, promoters, marketing departments, record labels and sponsors — and pre-sales, typically comprising of credit card holders and members of fan clubs.
“Ticket-selling sites go out of their way to cater to their broker clients, because they bring them in a lot of money,” Oliver said. “While they limit the number of any one account can buy to an event, there is an obvious way for brokers to get around that and that’s simply to have more than one account.”
“As live events continue to open up, American consumers are confronting skyrocketing ticket prices, opaque terms, and exorbitant fees,” the senators wrote in a joint letter. “Yet live entertainment markets, especially ticket markets, are dominated by one corporation, Live Nation, which cemented its dominance through its 2010 merger with Ticketmaster.”
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