Here’s what we know about what caused last week’s boil-water notice in Austin.
about what happened. First, the utility placed three employees on administrative leave in relation to the error that caused the boil-water notice. And second, the error appeared to be an oversaturation of calcium carbonate during the water treatment process.where they questioned Austin Water staff about the incident. There’s now a clearer picture of what happened nearly two weeks ago that forced Austin residents to boil their tap water.
While this problem appears to have happened overnight, the high turbidity wasn’t widely detected by utility staff until 8 a.m. Saturday. That’s when they began the process of shutting down the treatment plant and communicating with the state about issuing a boil-water notice.Apparently, there is. According to Meszaros, both auditory and visual alarms go off when the system detects a high level of turbidity — and these alarms were functioning at the time.
Couldn’t employees have isolated this one basin from the others, so that the excess calcium carbonate didn’t make its way farther through the treatment system?“You can isolate individual filters. You can isolate those from the control room. You just press a button,” he said. “We don’t entirely understand why some of that wasn’t done … why that plant staff shift thought they could handle it on their own.
Council members have questioned staff about the training employees are expected to have. Rick Coronado, assistant director at Austin Water, said that facility operators must have a license from the state and that every employee had met these criteria. Regardless, he said Tuesday, the utility was looking into its training protocols.
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