A recent study by Harvard University and Boston Consulting Group (BCG) sheds light on the impact of AI in the workplace, revealing its potential to both enhance and negatively affect productivity and efficiency. The study found that AI can enhance performance, but also that overreliance greatly increases the chances of finding wrong answers.
that AI is changing how we work, but it’s not all smooth sailing, according to a study by Harvard and BCG. While AI, especially OpenAI’s GPT-4, can make us work faster and better, it also has its drawbacks.
BCG consultants using GPT-4 AI did “12.2 percent more tasks” and were “25.1 percent faster.” They also gave “over 40 percent higher quality results” compared to those not using AI. Those numbers may be impressive, but they only tell part of the story. When tasks went beyond what the AI could enhance, those using it were “19 percentage points more likely” to get things wrong.
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