Cathy Morris, 72, is due to undergo hip replacement surgery in the coming weeks but fears she won't have a proper bed to recover in
A Scots gran has hit out at her home insurance company after being forced to sleep on a blow up mattress in her living room after a major flood destroyed her flat. Cathy Morris, who is due to undergo a hip replacement in the coming weeks, has been forced to live in just one room of her Coatbridge property for seven weeks due to being ‘messed about’ by LV.
She told the Daily Record: “I had a pre-assessment for a hip replacement around six weeks ago, which the insurance company knows about. “The day after the flood I called up the insurance but they’ve messed me about from day one. They gave me numbers to phone for the building side of it and the contents side of it but one kept saying the other was dealing with it and vice versa.
“They were only coming out one day a week and that’s why the drying took so long. My family arranged for the ceiling to be put back up and skirtings put on for me on Christmas Eve. They’re trying to get my house back into some type of order just now so I can get a proper bed. The pensioner claims work has been pushed back even further after the loss adjuster appointed to her case went off on holiday for two weeks, leaving Cathy in limbo.
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