Government CIOs: Here’s How to Spearhead Digital Transformation

A digital government technology platform (DGTP) allows for true digital transformation, resulting in simplified processes, improved citizen interactions and ultimately a more resilient future 💡 Find out more: GartnerSYM DigitalTransformation

A DGTP is a set of cross-cutting, integrated, horizontal capabilities that coordinateCitizen Experience PlatformA DGTP allows for true digital transformation, resulting in simplified processes, improved citizen interactions, reduced expenditure and ultimately a more resilient future.

There is definite overlap across the five platforms that comprise a DGTP. Here’s a closer look at how each plays a critical role in government:platform provides interfaces and technologies, implements the policies and procedures for citizen and business engagement, and measures the experience of its users.platform is a set of digital interfaces that implement policies and procedures for governments and ecosystem partners to exchange data and services.

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