The Hilton Garden Inn in Glasgow city centre has apologised to an unhappy guest after they were greeted by 'chaos' while exiting the lift - saying it was an 'eventful' stay.
A Glasgow hotel has issued an apology to an unhappy guest after they were greeted by an "unbelievable sight" while exiting the lift.
"Great room, great staff, lovely dinner both nights and a lovely breakfast on the Friday morning. Saturday morning we went early to the restaurant for breakfast as we intended leaving early. "Smoke was coming from the toaster, there were no clean glasses, there was a lack of crockery, nothing in the bread or pastries trays and a staff member was having an argument with a customer. Unbelievable!!
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