A New Hampshire man had trouble getting a refund for his Andrea Bocelli tickets, purchased from a resale site, when he was unable to attend the rescheduled show…
Raj Jathar said he had trouble getting a refund for his tickets, purchased from a resale site, when he was unable to attend the rescheduled showWhen a New Hampshire man bought tickets to see a legendary musician at TD Garden last year, he was hoping it would be a night to remember.
He told the crowd it was a sad moment for him. “Believe me, I did all my best to sing tonight, but I can’t,” he said.“We were bummed about it, and we were hoping that, maybe it gets rescheduled to a few days later and we're able to make it after all,” says Jathar. “But unfortunately, it got rescheduled all the way out to the 20th, by which time my mom had already left. So we weren't able to make it.
In an online chat, Vivid Seats suggested that Jathar gift the tickets to friends, or resell them himself, but told him they could not be resold again on the Vivid Seats site.“It looked like there was no other option but to resell them,” he says. “Then I tried to resell them, except electronically, when you look at the ticket on your phone, it actually, the sell button is grayed out.”
“So this ping-ponging back and forth took me the better part of a week,” he says. “I was either on the phone with somebody or chatting online with somebody for a good hour or two every day, trying to figure out if there's somebody, anybody who could help me. And when it was clear that nobody was going to step up, that's when…I got in touch with NBC.”
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