You can only contact Frontier through live chat, WhatsApp, or social media.
Frontier Airlines is no longer fielding calls, which means you can only contact the company through WhatsApp, live chat, or social media.Frontier described its one-on-one voice calls as “unscalable, inefficient, and expensive” during an investor presentation.Frontier, the budget-friendly airline that charges for everything from in-flight snacks to carry-ons, is looking to cut costs even more by doing away with its customer service phone line .
At Frontier, we offer the lowest fares in the industry by operating our airlines as efficiently as possible. We want our customers to be able to operate efficiently as well, which is why we make it easy to find what you need at FlyFrontier.com or on our mobile app. We also have a chat service available 24/7.
If you agree to chat online, Frontier will text you a link to the company’s live chat on its website, where you’re required to deal with a chatbot before you can get in touch with an actual human. According to De La Cruz, the transition was rolled out gradually and came into force last weekend. “We have found that most customers prefer communicating via digital channels,” De La Cruz adds.
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Frontier Airlines cuts customer service phone line, transitions to fully digital communicationsFrontier airlines customers seeking help or information must now deal with an online chatbot, social media channels or WhatsApp.
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Frontier Airlines no longer has a customer service phone line | CNN BusinessCustomers who need flight information or want to make changes to travel plans can no longer call Frontier Airlines and speak to an agent, the company confirmed to CNN Saturday.
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Frontier Airlines cuts customer service phone line, transitions to fully digital communicationsFrontier airlines customers seeking help or information must now deal with an online chatbot, social media channels or WhatsApp.
続きを読む »
Frontier Airlines cuts customer service phone line, transitions to fully digital communicationsFrontier airlines customers seeking help or information must now deal with an online chatbot, social media channels or WhatsApp.
続きを読む »
Frontier Airlines cuts customer service phone line, transitions to fully digital communicationsFrontier airlines customers seeking help or information must now deal with an online chatbot, social media channels or WhatsApp.
続きを読む »
Frontier Airlines cuts customer service phone line, transitions to fully digital communicationsFrontier airlines customers seeking help or information must now deal with an online chatbot, social media channels or WhatsApp.
続きを読む »