From profiling to investigative work: How she’s guarding our borders from potential threats at Changi Airport

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From profiling to investigative work: How she’s guarding our borders from potential threats at Changi Airport
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At just 33, the recently promoted Inspector Shirley Hoon boldly takes on her duty to protect the country and travellers from potential threats at Changi Airport. Read more at straitstimes.com.

Twenty years ago, when she was just 13, Shirley Hoon was already inspired by the men and women in blue. Naturally, she joined the National Police Cadet Corps in secondary school, immediately finding a sense of belonging. As she grew older, that dream to protect the nation continued to grow, and she realised her calling when she joined the Immigration & Checkpoints Authority as an ICA Sergeant after graduating from polytechnic.

In 2015, I was designated as a Deputy Team Leader and one of my duties involved the referral of cases to other agencies raised by my team. There have also been cases of travellers who present themselves as being ‘offloaded’ from a flight, claiming that it is due to a change of plans or urgent family reasons. As much as we want to give them the benefit of doubt, we cannot ignore the fact that there can be individuals who will abuse the system.

This will help to ensure not only a more seamless operation on our end, but also a more pleasant clearance process for people entering and departing Singapore.

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