FOX 13 Investigates: Families wanted pools and say contractor has left them high and dry

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FOX 13 Investigates: Families wanted pools and say contractor has left them high and dry
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Nate Carlisle joined FOX 13 in October 2020 as an investigative producer and reporter. He spent the previous 15 years as a reporter at The Salt Lake Tribune, covering criminal justice, polygamy, the military and the finances of The Church of Jesus Christ of Latter-day Saints.

“Your kids are only young one time,” Shane Bertagnolli said, “and we wanted to make it a fun backyard for them.”

Her family is not alone. With records and interviews, FOX 13 found five other Utah families who say Riley hasn’t finished or isn’t finishing the pools he agreed to construct.“’I’ll be here next week. I’ll be here next week,’” Shane Bertagnolli described Riley as saying, “and he doesn’t show up.”In an interview last month besides one of his job sites in Layton, Riley said he still plans to finish pools he was contracted for — except at the Bertagnolli home.

Riley, in that mid-September interview, maintained that his projects were only a little behind schedule. He blamed any delays on the snowy winter, supply chain shortages and customers wanting changes mid-project. But Triton’s lone citation, issued in July from the Utah Division of Professional Licensing, fined the company $800 for not receiving a necessary inspection on a pool he was constructing in Herriman. Building inspectors in Farr West and Layton told FOX 13 in emails that Riley projects had not gotten the required inspections in those cities either.

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