Former airline executive, traveler advocate weighs in on class-action suit filed against Southwest Airlines

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Former airline executive, traveler advocate weighs in on class-action suit filed against Southwest Airlines
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The suit asks for money for people who had problems with their flights. It also wants Southwest to publicly admit it knew it was inevitable its operations would collapse.

SAN DIEGO – A class-action lawsuit has been filed in the Superior Court of California in the County of San Diego against Southwest Airlines.Carla Hill claims Southwest took the money she spent to fly her son to and from Columbus, Ohio, even though the airline knew it would never happen. And Cameron Youssef blames Southwest for him and his spouse getting stuck in Tennessee.

"Our case is pretty extreme given the fact that I spent $300 to $400 on wardrobe and then we spent another $200 on a rental car. I sent all of those receipts to Southwest in just hopes that they'll reimburse us," said Sabrina Kenney, who said she and her husband were impacted by Southwest's problems.“Southwest does not have information to provide on the pending litigation.

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