'Now I have to suck thumb and pay for someone else's meal even though Foodpanda made a mistake.' 🥲
What's worse than getting the wrong order? When the wrong order is worth much less than what you paid.ordered two sets of a four-piece Golden Chicken Box meal from Popeyes on Sunday night . He forked out $43.40 for the order made via Foodpanda.However, he received another customer's three-piece chicken combo meal instead. This consisted of three pieces of chicken, one chicken tender, one cheese fries, one Mac N Cheese, and one Pepsi drink.
Jack told Stomp:"So apparently our 'Delivery Hero' aka Foodpanda sent me someone else's order. And after checking, it was actually $19.30 cheaper than what I ordered."The wrong order was almost $20 cheaper than mine, which I highlighted to the online support, but they just rejected my refund request without stating any reason. And all the responses sounded automated."
He added:"As such, I opened the food and ate it. Furthermore, I do not think they would collect the order back and resend it to the correct address due to hygiene issues.
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