I flew on Southwest Airlines during the pandemic and came away impressed by how well the largest low-cost US airline handed social distancing
Southwest Airlines is primed to recover quicker than its competitors since the airline focuses on domestic service with a passenger-friendly low-cost business model.
Southwest Airlines is the largest low-cost airline in the US primarily focused on domestic leisure travel with a sterling reputation among passengers, making it prime for a speedy recovery. Despite its low-cost status, the airline still offers plenty of full-service amenities including free checked bags, complimentary drinks and snacks, and free flight changes.
Southwest and LaGuardia Airport both require face coverings so I was masked up from the moment I got to the terminal.Thomas Pallini/Business Insider The terminal had just opened less than two weeks prior to this trip and safety features such as plexiglass partitions at check-in and the gates had come standard. Every airline, including United and Southwest, had these partitions.Thomas Pallini/Business InsiderI quickly scanned my mobile boarding pass to get a paper copy. The airport had positioned wipe stations right next to the kiosks.Thomas Pallini/Business InsiderFlying on Southwest Airlines from New York to Orlando via Nashville.
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